GGS Management Team  

Quality Management

Grand Group Services (GGS) has a long and proud history of providing security solutions since 2001. GGS has evolved over time to be a focused provider of facilities solutions specialising in retail security services, Constructions, Railway Projects, Concierge, Commercial & Industrial Complexes. Our management team has extensive Security, Policing and Counter Terrorism backgrounds and understand your security needs. We understand how important it is to effectively integrate our people into your operations.
As retail security specialists, we provide specific training and employee selection, as well as experienced management. This, together with a true understanding of the retail security industry, leads to superior service delivery.

GGS Management Team focuses on:

  • Enhancing Service Delivery

  • Improving Productivity

  • Reducing Cost without compromising quality and service

  • Innovation

  • Technology

  • Trust

  • Good Value

Working together

GGS work on developing a great working partnership which enhances the client’s security program with a focus of a long-term association;
The implementation of strategies, procedures and state of the art technology systems are reviewed continually the security division, to ensure we not only meet our client’s needs, but exceed them.
Exceeding expectations
GGS works closely with its clients to meet their expectations by enhancing GGS employee’s skills to:

  • listen to the client and its guests, understand their circumstances and treat them as an individual

  • know about the services that GGS and its client offer and offer assistance, or direct enquiries to someone who can help, whenever it is legal and do not pose a threat to others wellbeing or to the property.

  • communicate in a clear and simple way

  • treat others with respect 

  • are customer focused - friendly, polite and approachable

  • follow through or do what they say they will do.